Accessibility Statement
Last Updated: February 6, 2025
Serikdun is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Our Commitment
We strive to ensure that our webinar platform at serikdun.com is accessible to all users, including those with visual, hearing, cognitive, or motor impairments. We believe that everyone should have equal access to online educational opportunities.
Conformance Status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.
Our platform is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
Accessibility Features
Our website includes the following accessibility features:
Keyboard Navigation: All interactive elements can be accessed using a keyboard.
Text Alternatives: We provide text alternatives for non-text content where appropriate.
Color Contrast: We maintain sufficient color contrast ratios between text and background colors.
Resizable Text: Text can be resized up to 200 percent without loss of content or functionality.
Clear Navigation: We provide consistent navigation mechanisms throughout the platform.
Form Labels: All form inputs have clearly associated labels.
Error Identification: We identify input errors and provide suggestions for correction.
Live Webinar Accessibility
For our live webinar sessions, we provide:
Closed Captions: Live captioning is available for most webinar sessions upon request.
Transcripts: Post-session transcripts are provided for recorded webinars.
Screen Reader Compatibility: Our webinar interface is designed to work with common screen readers.
Adjustable Playback: Video playback speed can be adjusted to suit individual preferences.
Known Limitations
Despite our best efforts, some limitations may exist:
Third-party content or tools integrated into our platform may not be fully accessible. We work with vendors to address accessibility concerns.
Some older recorded content may not include captions or transcripts. We are working to add these features to our archive.
Complex interactive features may present challenges for some assistive technologies. We continue to test and improve these elements.
Assistive Technologies
Our website is designed to be compatible with the following assistive technologies:
Screen readers including JAWS, NVDA, and VoiceOver
Speech recognition software
Screen magnification software
Alternative input devices
Technical Specifications
Accessibility of our platform relies on the following technologies:
HTML5
CSS3
JavaScript
WAI-ARIA
These technologies are relied upon for conformance with the accessibility standards used.
Assessment Approach
Serikdun assessed the accessibility of our platform through the following methods:
Self-Evaluation: Our development team conducts regular internal accessibility reviews.
Automated Testing: We use automated tools to identify accessibility issues.
Manual Testing: We perform manual testing with assistive technologies.
User Feedback: We incorporate feedback from users with disabilities.
Feedback and Contact Information
We welcome your feedback on the accessibility of our platform. If you encounter accessibility barriers, please contact us:
Email: support@serikdun.com
Phone: +380677390729
Address: Zarichanska St, 3/1, Khmelnytskyi, Khmelnytskyi Oblast, Ukraine, 29000
When reporting an accessibility issue, please include:
The web page or feature where you experienced the problem
A description of the issue
The assistive technology you were using, if applicable
We aim to respond to accessibility feedback within five business days.
Ongoing Improvements
We are committed to continuous improvement of our platform accessibility. Our ongoing efforts include:
Regular accessibility audits and testing
Staff training on accessibility best practices
Incorporating accessibility into our design and development process
Consulting with users who have disabilities
Updating content and features to meet evolving standards
Third-Party Content
Some content on our platform may be provided by third parties, including webinar hosts, guest speakers, and educational partners. While we encourage all participants to follow accessibility guidelines, we may not have full control over third-party materials.
If you encounter accessibility issues with third-party content, please notify us so we can work with the content provider to address the concern.
Mobile Applications
If we offer mobile applications, we strive to ensure they meet accessibility standards for mobile platforms. This includes compatibility with mobile screen readers and adherence to platform-specific accessibility guidelines.
Document Accessibility
Downloadable documents, including course materials and resources, are provided in accessible formats whenever possible. If you require a document in an alternative format, please contact us and we will make reasonable efforts to accommodate your request.
Formal Complaints
If you are not satisfied with our response to your accessibility concern, you may escalate the matter by submitting a formal complaint to our support team at support@serikdun.com with the subject line "Accessibility Complaint."
We will review all formal complaints and provide a detailed response outlining any corrective actions we plan to take.
Changes to This Statement
We may update this Accessibility Statement from time to time to reflect changes to our platform, accessibility improvements, or evolving standards. The last updated date at the top of this page indicates when the most recent changes were made.
Additional Resources
For more information about web accessibility, please visit:
Web Content Accessibility Guidelines (WCAG) Overview
Web Accessibility Initiative (WAI)
Accessible Rich Internet Applications (ARIA)
This Accessibility Statement demonstrates our commitment to providing an inclusive digital learning environment. We recognize that accessibility is an ongoing effort and remain dedicated to serving all members of our educational community.